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Phone Help

TELEPHONE USER GUIDE

MAKING A TELEPHONE CALL:
• Press 9 then the number

TO REDIAL A TELEPHONE NUMBER:
• Press REDIAL on volume pad
• Scroll Up or Down  using the volume pad through the last 8 numbers dialed until you find number on the display
• Lift Hand set or press Speaker key to make the call

ANSWERING AN INCOMING CALL RINGING AT YOUR PHONE:
• Lift the handset
• To activate speaker, Press the SPEAKER button

TO PARK A CALL:
• Press the PARK 1 or PARK 2 key
• To pick up a parked call from a different phone, press the flashing PARK key

TRANSFERRING A CALL TO ANOTHER PHONE:
• Press the TRANSFER key
• Dial an extension number
• Hang up

TO GET THE CALL BACK:
• Press the flashing CALL key

SETTING UP A CONFERENCE CALL:

TO PLACE A CONFERENCE CALL USING THE SPEAKER:
• Make your first call and press the button under CONF in the display.  The call will be holding.
• Place your next call, either outside or an internal party
• Once call is answered press the button under ADD in the display
• Press the button under BEGIN in the display
• Both parties will be joined with you
• To add a third call, press the CONF button once
• Make your third call
• When call is answered press the ADD button
• Press the BEGIN button. All calls will be joined to you.

TO PLACE A CONFERENCE CALL USING THE HANDSET:
• Note that you can place all the calls using the handset and then put the call on speaker by pressing SPEAKER and hanging up the handset.
• Follow steps above.

CONFERENCE CALLING - SIMPLIFIED:
• Place 1st call
• Press CONF
• Place 2nd call
• Presss ADD
• Press BEGIN
• Place 3rd call
• Press ADD

TO PUT PHONE IN DO NOT DISTURB MODE:
• Press the button under the DOWN ARROW on the display
• Press the button under PROG
• Press the button under DND
• Press the button under SET
• Select the desired mode: External Calls (EXT), Incoming Calls (ICM), or All Calls (ALL)

TO EXIT DO NOT DISTURB MODE:
• Press the button under the DOWN ARROW on the display
• Press the button under PROG
• Press the button under DND
• Press the button under CNCL

TO FORWARD CALLS FROM ONE EXTENSION TO ANOTHER:
• On the phone from which you want calls forwarded:
• Press the button under the DOWN ARROW on the display
• Press the button under PROG
• Press the button under CFWD and select your mode:
• Press ALL to forward all calls to another extension
• Press BOTH to ring both extensions simultaneously
• Press BUSY to only forward if your line is busy
• Press SET
• Enter the internal extension number or 9 and the 10-digit phone number
• Hang up

TO CANCEL CALL FORWARDING:
• On the phone from which you want to stop forwarding:
• Press the button under the DOWN ARROW on the display
• Press the button under PROG
• Press the button under CFWD and select your mode:
• Press ALL to forward all calls to another extension
• Press BOTH to ring both extensions simultaneously
• Press BUSY to only forward if your line is busy
• Press CNCL
• Hang up

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