Phone Help

TELEPHONE USER GUIDE

MAKING A TELEPHONE CALL:

• Press 9 then the number

TO MUTE YOUR PHONE:

• Press MIC key to turn off red light

TO UNMUTE YOUR PHONE:

• Press MIC key to turn on red light

TO REDIAL A TELEPHONE NUMBER:

• Press REDIAL on volume pad

• Scroll Up or Down  using the volume pad through the last 8 numbers dialed until you find number on the display

• Lift Hand set or press Speaker key to make the call

ANSWERING AN INCOMING CALL RINGING AT YOUR PHONE:

• Lift the handset

• To activate speaker, Press the SPEAKER button and hang up handset

TO PARK A CALL:

• Press the PARK 1 or PARK 2 key

• To pick up a parked call from a different phone, press the flashing PARK key

TRANSFERRING A CALL TO ANOTHER PHONE:

• Press the TRANSFER key

• Dial an extension number

• Hang up

TO GET THE CALL BACK:

• Press the flashing CALL key

SETTING UP A CONFERENCE CALL:

TO PLACE A CONFERENCE CALL USING THE SPEAKER:

• Make your first call and press the button under CONF in the display.  The call will be holding.

• Place your next call, either outside or an internal party

• Once call is answered press the button under ADD in the display

• Press the button under BEGIN in the display

• Both parties will be joined with you

• To add a third call, press the CONF button once

• Make your third call

• When call is answered press the ADD button

• Press the BEGIN button. All calls will be joined to you.

TO PLACE A CONFERENCE CALL USING THE HANDSET:

• Note that you can place all the calls using the handset and then put the call on speaker by pressing SPEAKER and hanging up the handset.

• Follow steps above.

CONFERENCE CALLING - SIMPLIFIED:

• Place 1st call

• Press CONF

• Place 2nd call

• Presss ADD

• Press BEGIN

• Place 3rd call

• Press ADD

TO PUT PHONE IN DO NOT DISTURB MODE:

• Press the button under the DOWN ARROW on the display

• Press the button under PROG

• Press the button under DND

• Press the button under SET

• Select the desired mode: External Calls (EXT), Incoming Calls (ICM), or All Calls (ALL)

TO EXIT DO NOT DISTURB MODE:

• Press the button under the DOWN ARROW on the display

• Press the button under PROG

• Press the button under DND

• Press the button under CNCL

TO CHECK VOICEMAIL OFFSITE

• Dial 845-677-7600

• Dial # (no audible prompt)

• Dial your Cary extension

• Enter the mailbox passcode

TO FORWARD CALLS FROM ONE EXTENSION TO ANOTHER:

• On the phone from which you want calls forwarded:

• Press the button under the DOWN ARROW on the display

• Press the button under PROG

• Press the button under CFWD and select your mode:

• Press ALL to forward all calls to another extension

• Press BOTH to ring both extensions simultaneously

• Press BUSY to only forward if your line is busy

• Press SET

• Enter the internal extension number or 9 and the 10-digit phone number

• Hang up

TO CANCEL CALL FORWARDING:

• On the phone from which you want to stop forwarding:

• Press the button under the DOWN ARROW on the display

• Press the button under PROG

• Press the button under CFWD and select your mode:

• Press ALL to forward all calls to another extension

• Press BOTH to ring both extensions simultaneously

• Press BUSY to only forward if your line is busy

• Press CNCL

• Hang up